PAYMENTS, FEES AND TAXES
We accept all payments via PayPal. You can pay directly with your Paypal account. Also you can choose a direct payment gateway to complete your purchase and make payment with your credit card. In this case you do not need to have a PayPal account.
Please note, that for orders with delivery within the European Union there are no additional taxes or duties to pay. 
For orders from countries outside the EU you may have to pay import fees and tax on arrival. Since customs policies vary widely from country to country, please contact your local customs office for further information.


SHIPPING AND DELIVERY
All items are send out in 1-2 business days after payment is received. There are two shipping possibilities in our shop:

STANDARD SHIPPING
Via regular post in cooperation with you country's official post service by registered priority airmail. Tracking number will be provided.
To EU countries items will arrive within 5-7 business days. To USA and other countries outside the European Union it will take 7-15 business days.

Prices:
United States 8.00 EUR
Any Other Country 8.00 EUR
European Union Countries 6.00 EUR

DHL EXPRESS SHIPPING
Via DHL Express Shipping service it will take 2-4 business days item to arrive to any country in the World. Don’t forget to write your phone number as the courier might contact you before delivery.

Price:
24.00 EUR

WARRANTY AND REPAIR
CITYSHEEP proudly guarantee the quality of all our products. Items with defects in materials, stitches and closures will be replaced or repaired within 6 months after delivery. Shipping expenses will be also covered. Defects occurred during faulty use or wear and tear, can be repaired for additional charge. Customer takes care on all shipping duties.


REFUNDS AND EXCHANGES
If you would like to return your purchased item, please contact us in 14 days after you receive it. We accept goods only in their unused condition. The item should be delivered in it’s original packaging. Please take care to secure it’s shape from bending with materials which were in packaging.
We are sorry, but we are not able to refund shipping costs. All costs associated with returning products are your responsibility.

PRIVACY POLICY

Here we inform you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve our Services. By using the website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.citysheepstore.com 

More detailed information about our PRIVACY POLICY you can find here